FAQ's

Please see our delivery page for current service options. Delivery

Please see our delivery page for current service options.Delivery

Free Standard UK Delivery
Over £50+vat (£60 inc vat) per warehouse location

Free Express UK Delivery
Over £75+vat (£90 inc vat) per warehouse location

Order by 5pm Monday-Friday

Multiple delivery charges may apply. To reduce delivery costs order from one warehouse location.

All delivery charges will be stated at checkout.

Yes, we deliver worldwide. More information on international delivery can be found here

Unfortunately, we are unable to deliver to PO boxes.

We will send you tracking via email and text message so you know exactly when your parcel will arrive.

You can also get your tracking from your account section by logging in.

The courier will attempt delivery 3 times before the order is returned to us or left at your local pick up shop. So, if you’re not going to be in don’t worry the courier will come back the next day. Alternatively, when you receive the tracking from the courier there will be several delivery options such as ‘deliver to a neighbour’ or ‘leave in a safe place’.

There is no minimum order on our website.

We're afraid you aren't able to collect the garments from us. All orders are delivered by couriers and tracking will be provided. Someone will need to sign for the shipment on delivery.

We do not offer a customisation service but we can deliver the next working day to the printer or embroiderer you choose. Please note all products are clearance or end of line and are non returnable.

We are not affiliated with any printers or companies who provide customisation but once you have sourced a company to do this, we can deliver to them next working day.

Afraid not. All of the products on the website are either discontinued, clearance or end of line. Once they are gone they are gone and will not be restocked.

Afraid not. Fire Label Outlet Store is a business to business supplier and specialises in selling cheap, end of line and discontinued products. These products will not be restocked once they are out of stock and they are non returnable. If you are looking for core products that will be restocked it is definitely worth looking at our other sites:
Fire Label
Fire Label Workwear

We ship from multiple warehouse locations in the UK. When ordering products it will state on the product page which warehouse location the products are being shipped from. Multiple delivery charges may apply.

We are sorry that this has happened. Please get in touch straight away with our customer service team and they will be able to rectify this for you as quickly as possible. Please be aware that as all products are clearance or end of line it may not be possible to replace them if they have gone out of stock. In this case we will refund the items that are incorrect. Contact Us

If you are unable to log into your account we will send you an access code to your registered email address. If you're you're still having issues please contact our Customer Service team who'll be happy to help.Contact Us

If faulty goods have been received please contact us with information and photos of the faults and these items will be replaced for you. Due to limited stocks of clearance products if they are out of stock we will refund the items for you.

Fire Label Outlet Store is a business to business supplier and not for retail customers. All products are end of line, discontinued or clearance and this means we are unable to accept returns of any items. If faulty goods have been received please contact us with information and photos of the faults and these items will be replaced for you. Due to limited stocks of clearance products if they are out of stock we will refund the items for you.

Please log in to your account and all of your orders and Invoices will be visible.

Yes. All of the products we sell are manufactured by wholesale brands and are designed to be sold on. Feel free to customise or re-label the garments and sell them on as part of your brand.